How Echobotics uses cookies.

Cookies are small text files that are placed on your device when you visit a website. They allow the site to remember your preferences, maintain your session, and understand how you use the service.

Echobotics uses a minimal set of cookies — only those strictly necessary to operate the platform securely and reliably. We do not use advertising cookies or sell cookie data.

We use the following categories of cookies on Echobotics:

These cookies are essential for the platform to function and cannot be switched off. They include:

Session cookies — Temporary cookies that keep you logged in while you navigate the workspace. These expire when you close your browser.

Authentication cookies — Secure, HTTP-only cookies that maintain your authenticated session across page loads. These are set by Better Auth, our authentication system, and are prefixed with __Secure- in production to prevent interception.

CSRF protection tokens — Short-lived tokens that protect form submissions from cross-site request forgery attacks.

These cookies do not track you across other websites and contain no advertising-related data.

Theme preference — We store your light/dark mode choice in a cookie so your display preference is remembered between visits. This cookie contains only a single value ("light" or "dark") and persists for 12 months.

Onboarding state — We store a flag in localStorage (not a cookie) to remember whether you have dismissed the chat onboarding guide.

We do not currently use third-party analytics cookies (such as Google Analytics). Internal usage metrics are collected server-side from API logs and do not require cookies placed on your device.

If we introduce analytics cookies in the future, we will update this policy and ask for your consent where required by law.

Razorpay — When you initiate a payment, Razorpay's checkout may set cookies on its own domain to process the transaction securely. These are governed by Razorpay's cookie and privacy policies.

Brevo — Our email delivery provider may include tracking pixels in transactional emails (such as email verification). You can disable image loading in your email client to prevent this.

We do not permit any third-party advertising networks to place cookies through Echobotics.

Session cookies — Deleted when you close your browser.

Authentication cookies — Expire after your session timeout period (typically 7 days of inactivity).

Theme preference cookie — Persists for 12 months and is refreshed on each visit.

You can control or delete cookies through your browser settings. Most browsers allow you to block all cookies, accept cookies only from specific sites, or delete cookies when you close your browser.

Please note that blocking strictly necessary cookies will prevent you from signing in and using the Echobotics workspace, as authentication depends on session cookies.

To manage cookies in common browsers:

— Chrome: Settings → Privacy and security → Cookies and other site data

— Safari: Preferences → Privacy → Manage Website Data

— Firefox: Settings → Privacy & Security → Cookies and Site Data

— Edge: Settings → Cookies and site permissions

Some browsers send a Do Not Track (DNT) signal to websites. Because we do not use tracking or advertising cookies, our platform operates consistently regardless of DNT settings.

We may update this Cookie Policy if we add new features that require additional cookies. Material changes will be communicated via email or an in-product notice. The effective date at the top of this page reflects the most recent revision.

For questions about how we use cookies, email us at support@echobotics.in. We aim to respond within 2 business days.